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e..,tter approximation of job environ- ments, i. e. I the trainee does his DIm fact finding the case method, where all dQO:UJnentation.employees through process of education and training. In the words of Harold Koontz and. Cyril O. Donnel Managerial development concerns the means by which a Training The training process continues when an employee goes to in-house and external training programs. Each learning situation should help an employee Informal learning complements training by helping employees gain tacit knowledge that formal training cannot provide. Knowledge management refers to the process