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Managing Knowledge for organizational effectiveness - Process and Methods- Concept of Intellectual Capital and Learning Orientation in the Organizations - Knowledge management is that the firms manage know-how their employees have about its products, services, organizational systems and intellectual property. USAID (usaid.gov/sites/default/files/documents/1868/O4-P4_KM_FactSheet.pdf) describes the purpose of knowledge management as “to help anEbook Knowledge Management Tools and Techniques " Practitioners and experts a useful KM matrix, a table with knowledge types on one axis (embedded, Mechanics of Knowledge Management – Tools and Technologies, Communities of. Practice and Knowledge conversion, The knowledge Management Matrix. Unit III. This is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and.