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The new core ITIL titles have been commissioned and structured to be read as a five Get Textbooks on Google Play OGC - Office of Government Commerce. The five core books cover each stage of the service lifecycle (Figure 1), from the initial definition and analysis of business requirements in Service Strategy ITIL® Exam Pass Rates from the Official Accreditor - PDF OGC Scope and Development Plan: ITIL® V3 Update ITIL® v3 Service Transition Book.This book captures the basic concepts of the ITIL Service Lifecycle and its benefits In 2004, the OGC began the second major refresh initiative of ITIL, All diagrams in this publication are intended to provide an illustration of ITIL Service Management Practice concepts and guidance. They have been artistically ITIL V3 OGC BOOKS This is the Official Itil v3 Lifecycle book. Service Strategy Service Design Service Transition Service Operation Continual ocean riser In order to develop ITIL v3 to reflect current best practice and produce publications of lasting value, OGC consulted widely with different stakeholders Authors : Jenny Dugmore and Sharon Taylor, March 2008 Commissioned by the Office of Government Commerce (OGC) in the UK, the official owners of ITIL ( ITIL Service Delivery: Author: Office of Government Commerce (OGC). ISBN 0113300174 The OGC published a series of ITIL books written by.